IT Support

Managed Services

Managed IT Support Services with 24×7 proactive care. Extend your existing team or fully outsource to Tiedata.

Your Cyber Security

With cyber threats on the rise, protecting your business data and property is as vital as ever. There are a variety of security solutions, tailored to fit your businesses needs and requirements, focusing on every layer of your infrastructure which needs to be considered to fully protect you from intelligent and diverse threats that are being developed every day.

Tiedata can help you make informed decisions by assessing your cyber security needs and evaluating the most appropriate solutions in order to protect your business.

A few of the areas we cover are:

  • Cyber Security Auditing
  • Data Theft Prevention
  • Internet Management
  • Patch Management
  • Internet and WiFi Security
  • Wireless Access Points
  • Authentication Systems
  • Vulnerability Assessments

Your End-users & Devices

Business success relies heavily on your staff being productive and delivering the right levels of service to your customers.

To achieve this, it is essential that they are provided with the right tools for their jobs and that the tools are performing adequately. With the multitude of devices used for business, it is vital that they are inter-connected and responsive to reduce staff frustration.

The now well-proven virtualisation technologies open up new solutions that can improve ease of access by enabling users to access their data from any workstation, reducing the risks associated with a particular machine being lost, stolen or damaged.

Our proactive approach to managing end-user workstations and devices will ensure that your staff experience the best possible working environment, and that valuable time and money is not wasted on firefighting technical issues.

Your Networks & Communications

Most businesses cannot operate without their IT systems today and would come to a standstill if they were unavailable.

IT networks function as the nerve centre of most businesses, providing intercommunication, collaboration of documents and data, and sharing of resources. Your networks may be localised, span multiple sites, rely on hard wired and/or wireless systems. With the increase in uptake of Voice-over-IP services, the use of skype and social media, or simply to facilitate e-mail, connectivity to the internet is also vital for most businesses.

We specialise in designing, implementing and proactively supporting your network ensuring that you have the best performing network & communication systems providing adequate response times and bandwidths for your business needs.

Your Infrastructure

Servers, desktop computers, laptops, tablets and mobile devices are all used widely to facilitate all aspects of business today. The requirements for most businesses will vary depending on the applications that they need to run, where they need to be able to access them from, regulatory or compliance restraints.

With the multitude of operating systems available across a range of devices it is essential that they are able to intercommunicate and are kept up to date with software updates to ensure that they continue to perform optimally and securely.

The now well-proven virtualisation technologies open up new solutions that can reduce costs, simplify management and increase your resilience.

Tiedata have been specialising in the delivery and support of infrastructure solutions for over 37 years, providing our customers with reliable and optimally performing systems that enable them to focus on their business.

Our qualified and accredited team adopt best practices in all our work and deliver cost effective solutions to meet your business demands.

Customer feedback on their help desk experience:

 
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