IT Support

Tiedata delivers Managed IT Support Solutions for organisations throughout the Midlands and Yorkshire.

Managed Services

Our Managed Services are customer focused, ensuring we provide a consistently high level of IT Support and customer satisfaction.

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Managed Cloud Solutions

We are specialists in providing the right solutions for you, with over 10 years of experience providing cloud solution.

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Projects and Solutions

We transform ideas into truly deliverable solutions by implementing the right solutions to deliver business advantages.

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Cloud Telephony

Our cloud telephony expertise is your route to becoming a smarter, more agile business.

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Our customers come from different sectors including:

Manufacturing, Legal, Finance, Professional Services, Recruitment, Distribution, Logistics, Health Care, Non-Profit and many more.

Tiedata Service Desk Performance

We are proud to share our Service Desk team performance and feedback. Our Service Desk Key Performance Indicators and Customer Feedback Statistics show an average percentage over the previous 12 months:

92.87
Response Within 15 Minutes
98.99
Response Within 60 Minutes
69.23
Resolution Within 4 Hours

Tiedata Service Desk Feedback

100
EXTREMELY OR VERY LIKELY TO RECOMMEND US TO ANOTHER ORGANISATION
98.04
RATED THEIR EXPERIENCE 5/5
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