IT Support
TD Monitor

Ideal for Medium businesses requiring proactive support only.

Left unmonitored, your network and computers will inevitably fail, leaving employees idle and impacting your ability to do business and costing thousands through the loss of productivity, revenue or image. That's why we now offer businesses 24/7 continuous monitoring, alerting and reporting services to our clients with critical information, including security vulnerabilities and network performance to help service and manage your IT environment.

With TD Monitor from Tiedata, we can take corrective action before the problem occurs, or before you even notice it.

Deliverables

- Continuous 24/7 Network Monitoring
- Automated Reports
- Quarterly Business Reviews

Each month you will automatically receive detailed reports summarising the health security and performance of your entire network. These reports will determine if there are any critical security issues and identify any pre-failure indicators to ensure your IT infrastructure runs at it's best at all times.

For the first time ever you will have detailed information about your entire network at your fingertips!

We will review and provide you with a server health report and look at the critical systems in your environment - servers need to be maintained and kept up to date with such things as security updates.

These server reports will help us identify issues through pre-failure indicators and help you prevent and not simply react to an IT crisis.

We understand that most businesses have more than one critical piece of equipment within their company. We believe that monitoring one device is not sufficient for providing adequate information.

One of our consultants will sit down with you to discuss and gain a full understanding of which services you wish to monitor. You will also be assigned a private portal to access details regarding the health and performance of your infrastructure.

However if you do require assistance from Tiedata at anytime, TD Prepay is available upon request.

Our proactive approach to managing computer networks will free up capital that you can spend on growing your business, not fixing it.

For a full list of compatible systems please click here.